Question 1

Can a Lubbock patient be seen entirely by telehealth?

Accepted Answer

Yes. Lubbock patients are typically seen entirely by secure video without traveling to the Southlake office, as long as they are physically located in Texas at the time of each visit.

Question 2

What if my internet connection is unreliable in rural West Texas?

Accepted Answer

We work with patients on this regularly. A stable cell connection from a parked vehicle, a friend's office, or a public library can work; we will adjust if the connection drops. We are also direct when telehealth is not the right fit and an in-person referral closer to home would serve you better.

Question 3

Do you accept insurance used in Lubbock?

Accepted Answer

We accept UnitedHealthcare, Blue Cross Blue Shield, Cigna, and Aetna. See our insurance page for current details and self-pay options.

Question 4

Can you coordinate with my Lubbock or Texas Tech primary care provider?

Accepted Answer

Yes. With your written consent we are happy to share clinical updates with a Lubbock- or Texas Tech-affiliated primary care, OB-GYN, or sleep medicine provider when that improves your care.

Adult Psychiatry for Lubbock, Texas